Customers who purchased these models were immediately contacted with information on replacement measures.
Honda can confirm all replacement parts are in stock and of the 522 Goldwing units that have been affected in Australia, 163 of these have been successfully repaired and fitted with new inflators.
Customers have been contacted up to 3 times, including 378 phone calls to owners who provided their phone numbers on purchase.
Honda urges remaining customers who are yet to respond to these contacts to be in touch to ensure their unit is rectified.
We understand some of these units may have been sold by the original owner and could be in the hands of 2nd and 3rd owners. Honda is working with relevant government authorities to obtain the most current contact details in efforts to also be in touch with these newer owners.
This recall is ongoing and Honda has been committed to addressing the needs and concerns of our customers who are affected by this issue.
If you are unsure if your unit is affected, there are several ways you can check:
– Is your Goldwing a 2008 to 2012-year model?
– Check by finding your VIN stamped on the head stem
– Then check your VIN online at: http://motorcycles.honda.com.au/PUD
– Or call Honda Customer Service 1300 559 846
– Or visit your local Honda motorcycle dealer
Or if your Goldwing looks like any of those included in this release, please be in touch with Honda at your soonest convenience.
A full list of affected vehicles can be found on the FCAI website or via www.productsafety.gov.au
